To Make Transit Work, We Need to Make Transit Agencies Better Workplaces

Source: USA Streets Blog

Excerpt:

It may be impossible for U.S. transit agencies to end the operator shortages and service disruptions that are leaving Americans stranded until they address a raft of human resources challenges happening behind the scenes, according to a new report that argues it’s time for advocates to get involved. 

In a follow up to their much-discussed report on the national bus and train operator shortage, researchers at Transit Center dug into the structural factors behind the troubling “lack of people power” happening at virtually every level of agency operations. 

That includes not just bus drivers, but also the administrators who hire them, the planners who plot their routes, the mechanics who keep buses running, and many more. With 42.7 percent of all transit workers over the age of 55 and rapidly approaching retirement, the problem is only poised to get worse.

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